"All Sales Are Final" Policy at Conventions

Dear Valued Customer,

We deeply appreciate your support and enthusiasm for us at conventions. We want to take a moment to ensure clarity and transparency regarding our policy: once a purchase is made and all items are picked up, all sales are final.

We understand that selecting the perfect anime treasures is a significant decision, and we encourage thoughtful consideration before making your purchase.

Our intention is to create a memorable experience filled with excitement and anticipation. Therefore, we kindly request that you choose your items wisely, as we are unable to accommodate returns, exchanges, or refunds.

Rest assured, our dedicated team meticulously inspects each item to ensure impeccable quality. However, in the unlikely event that you encounter a damaged or defective product upon receiving it, we kindly ask you to examine your item before leaving our booth. Should any issues arise, please promptly reach out to our friendly team at the booth, and we will assist you with the utmost care and concern.

We sincerely appreciate your understanding and support in upholding this policy, which allows us to continue offering a wide array of unique and captivating anime and game treasures. Your satisfaction and enjoyment are our utmost priorities, and we are committed to providing you with a remarkable experience.