Convention Price & All Sales Are Final

What is a Convention Price?

We have a convention price that differs to our regular retail price. Convention pricing for our small business is designed to account for the additional costs associated with participating in a convention. These costs may include booth rentals, transportation, staffing, and promotional materials, etc. In order to cover these expenses and still offer a unique experience to convention attendees from other states, we set a slightly different price during the event.

However, by bringing our merchandise to the event, we waive the shipping costs associated with online purchases. This reduces the total cost of each item, making it more affordable and providing extra value to our customers.

By having a convention price, we ensure that a small business like us can effectively provide a specialized and personalized experience, products and services to convention attendees while maintaining our profitability. 

It's important to note that convention pricing is temporary and only applies during the event. After the convention is over, our pricing reverts to the regular retail prices.

"All Sales Are Final" Policy

Dear Valued Customer,

We deeply appreciate your support and enthusiasm for us at conventions. We want to take a moment to ensure clarity and transparency regarding our policy: once a purchase is made and all items are picked up, all sales are final.

We understand that selecting the perfect anime treasures is a significant decision, and we encourage thoughtful consideration before making your purchase.

Our intention is to create a memorable experience filled with excitement and anticipation. Therefore, we kindly request that you choose your items wisely, as we are unable to accommodate returns, exchanges, or refunds.

Rest assured, our dedicated team meticulously inspects each item to ensure impeccable quality. However, in the unlikely event that you encounter a damaged or defective product upon receiving it, we kindly ask you to examine your item before leaving our booth. Should any issues arise, please promptly reach out to our friendly team at the booth, and we will assist you with the utmost care and concern.

We sincerely appreciate your understanding and support in upholding this policy, which allows us to continue offering a wide array of unique and captivating anime and game treasures. Your satisfaction and enjoyment are our utmost priorities, and we are committed to providing you with a remarkable experience.

 

ACG Go Anime